Charmaine Hammmond

Charmaine Hammmond

Working Better Together: Navigating Workplace Conflict in A Rapidly Changing World

Whether online or in the office, navigating conflict can be a challenge at the best of times. Combine the stress and mental health issues resulting from living through a global pandemic, and conflict is an even more difficult to address. In this session, Conflict Management expert Charmaine Hammond will teach you:

  • The 5 step conflict resolution model that will serve as a road map for difficult conversations
  • Insights into how to effectively manage the drama and other complexities that accompany conflict
  • How to feel more confident and equipped to handle difficult conversations
  • How to reduce drama in difficult conversations



Charmaine Hammond, CSP (Certified Speaking Professional), is a highly sought-after business keynote and workshop speaker, entrepreneur, author, and educator who teaches and advocates the importance of developing trust, healthy relationships, and collaboration in the workplace. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflict that gets in the way of success and profitability. She is respected as a “no fluff” and “rich content” speaker who delivers tangible tools to step into action immediately. Delivering her programs in-person and virtually (she is a Certified Virtual Presenter through eSpeakers), she brings results and facilitates change.

This former correctional officer and corporate dispute resolution expert now travels the world teaching the principles of collaboration, communication/conflict resolution, and resilience. She also has an extensive background facilitating processes to help collaborations and workplace/team relationships when they go sideways. As a former mediator, she has helped facilitate some of the most complex collaborations and partnership arrangements. She has also been called to several communities that have experienced disasters to help with the rebuilding resilience and recovery processes. She has presented to more than 400,000 people worldwide.

She has a Master’s degree in conflict management & analysis and is a bestselling author of five books and a Certified Speaking Professional (CSP™). Charmaine has been featured in such renowned publications as Inc. and Occupational Health & Safety Magazine as well as having appeared as a guest on numerous TV and radio programs. She is a co-producer of an animated film, released in October and featuring many widely known celebrities. This movie and movement was designed to help communities after disaster.